The steps
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Step 1
The guest list goes in
Upload a spreadsheet and match its columns to first name, surname, email and the rest. Before anything is added you see the likely duplicates and any rows that cannot be imported, and decide what happens to each. Imported the wrong file? Undo the import, and anyone already edited or already answered is kept. Categories, tags and VIP flags keep a big list in order, and the event's guest limit keeps it inside what was agreed.
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Step 2
The event is set up
Dates, venue and time zone, so every deadline and scheduled email runs on local time. Sub-events like a dinner or a golf day, each with its own capacity and its own RSVP question if it needs one. The questions guests answer, from dietary needs to a plus-one. And the rules: the RSVP deadline, what happens after it, and whether guests can change their mind.
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Step 3
The RSVP page carries the brand
Logo, header image, colours, headline and intro, set per event. Every guest gets a personal link, so nobody answers on someone else's behalf, and you can add a PIN on top for events that need it.
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Step 4
Invitations go out
Build the email from blocks or paste in your own HTML, drop in the guest's name, the date and their RSVP link, and preview it at phone and desktop width. Send a test to yourself first. If the client signs off every email, switch on approvals and nothing sends until it is approved. Then send now, or schedule it, and pause or cancel if plans change.
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Step 5
Replies and reminders
Answers land on the live dashboard as they come in. Guests who write back instead of clicking land in one inbox, each reply matched to the guest who sent it, and you can answer from there. For everyone who has gone quiet, send a reminder to guests who have not responded.
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Step 6
The door
Guests who said yes get a pass with a QR code in their confirmation or reminder email. Scan it, and anyone with check-in rights on the event checks the guest in. There is also a door screen with search, a one-tap undo, and a printable backup list sorted by surname in case the signal drops.
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Step 7
The numbers, then the tidy-up
Watch the numbers live, then download the final list in CSV or Excel for the caterer, the printer or the client. Once the event is over, guest data is deleted automatically after the retention period, 90 days unless you set a different one.
Two ways to run it
Run it yourself, or hand it to us
On the platform
Your team runs the event on RSVP Sorted with every feature switched on, on a monthly plan or a once-off event sized to the guest list.
See pricingDone for you
Sorted sets up and runs the invitations, RSVPs and guest list for the event on your behalf, on the same platform, at a fixed price per event.
Ask about done for youStep-by-step guides for each screen are in Help.
Put your next guest list in our hands.
Tell us about the event and we will quote within a working day. Or start free on one event with up to 50 guests, no card needed.